All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
As the region's only Level I Trauma center, Harborview Medical Center is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
The Ophthalmology (Eye) Clinic at Harborview has an outstanding opportunity for a full-time, day shift, OPHTHALMOLOGY TECHNICIAN 2.
The Ophthalmology (Eye) Clinic at Harborview—part of UW Medicine’s Eye Institute—offers a complete range of vision care including dilated eye exams, tests for visual field defects and management of ocular diseases, including glaucoma and diabetic retinopathy.
Located in Harborview’s 4W Clinic, the Ophthalmology Clinic specializes in emergency, trauma and burn services, as well as other complex medical and surgical eye care services.
Under general supervision, the Ophthalmic Technician 2 assists and/or performs complex clinical diagnostic eye examinations and procedures as delegated by the ophthalmology and optometry teams. The Ophthalmic Technician 2 also participates in clinic and selected divisional activities to promote improved patient care delivery, problem-solving, communication and professional development for self and others.
Complete appropriate intake assessment of patient appointments, including reviewing the medical record prior to physician examination
Complete all ophthalmic imaging tests as ordered by the physicians such as: Amsler tests; Stereo tests; Applanation tonometry; Tonopen; Exophthalmometry; Visual Field – Goldman; Visual Field – Humphrey; Ishihara Color Vision Test; Keratometry; Lensometry; Ocular motility measurements; and practical microbiology
Report findings of tests and procedures
Ensure quality and safety of all patients and imaging
Document patient care in a timely manner that reflects recognition of the legal significance of an accurate and complete medical record utilizing the designated EMR (electronic medical record)
Act as an advocate for the patient/family through such activities as case conferences, case management by telephone, or email while safeguarding patient’s privacy and confidentiality
Perform complex clinical diagnostic eye imaging and procedures within scope of certification
Demonstrate general laser precautions demonstrate age-specific patient interaction
Assist providers with ophthalmic imaging procedures such as flourescein angiography
Administer diagnostic eye drops, ophthalmic ointments, and ophthalmic irrigating solutions
Monitor and facilitate patient flow in the clinic and in the imaging rooms, working collaboratively with other clinical staff
Answer patient questions, address concerns, follow up questions and/or refer patient questions to providers as appropriate
Greet all customers, patients and families with a smile; communicate pleasantly and in a manner that optimizes service excellence
Promote and model an atmosphere of respect for human dignity and the uniqueness of each person encountered.
Advocate for the patient/family by locating appropriate staff to address concerns if unable to resolve independently first.
Participate in and support quality assessment and quality improvement activities
Maintain and improve own clinical professional competence, knowledge, and skills to meet identified self-learning needs and annual review requirements
Participate as delegated in the orientation of new staff and act as a preceptor to new technicians or students
Rotate to satellite sites of service
Perform other duties as assigned
REQUIREMENTS: Completion of an approved ophthalmic technician program and one year of experience; Certified Ophthalmic Assistant OR equivalent education/experience.
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.