ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university.
INITIAL REVIEW DATE (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Initial Review Date (IRD): 09-27-2021
Dept Marketing Statement Student Health Services (SHS) is a full-service medical facility offering clinical, educational, and psychological services to diverse students on the UC Santa Cruz campus. Comprising a variety of Clinical Services, including Counseling and Psychological Services (CAPS), Laboratory, and X-ray, SHS also has an onsite retail pharmacy, offering both prescriptive pharmaceuticals and over-the-counter products. Other SHS departments include CARE (Campus Advocacy, Resources, and Education) the advocacy and prevention education office that supports survivors of sexual assault, stalking, and dating/domestic violence; Student Health Outreach and Promotion (SHOP) and the Condom Co-op; Patient Support Services, and Student Insurance Programs. Student Health Services employs approximately 120 staff including Physicians, Lab Scientists, Pharmacists, Nurses, Radiologists, and other clinical and administrative staff. Student Health Services (SHS) values staff with interest and experience in working with students with a wide range of ethnic, cultural, and gender identities.
Under general supervision of the Lab Manager, the Certified Phlebotomist performs a wide variety of patient care support services in the Laboratory. The job requires the ability to work with a variety of clinicians with different styles and requirements. The ability to be flexible, maintain a professional demeanor, work closely with many people, and multi-task are critical components. In a fast-paced environment with many direct patient-care duties as well as clerical duties, attention to detail is essential. Working with ill students and concerned parents requires empathy and understanding. Patient confidentiality in all verbal and written communications is paramount. Critical thinking and ability to recognize and respond to emergencies are required.
APPOINTMENT INFORMATION Salary Information: $28.57/Hourly
Job End Date: 06/30/2022, with possibility of extension
Work Location: UC Santa Cruz Main Campus
Union Representation: EX
Job Code Classification: 009237 (PHLEBOTOMIST PD)
JOB DUTIES 60% - Laboratory Support
Assists the Clinical Laboratory Scientists (CLS) with patient specimen collection, processing and analysis.
Operates and performs preventive maintenance of laboratory instruments, including urine dipstick analyzer, and centrifuges as well as preparation of specimens for microscopy, microbiological cultures or send-out to a reference laboratory.
Instructs patients in specimen collection and dispenses appropriate containers.
Maintains working levels of laboratory supplies.
Constantly performs multiple tasks; simultaneously serving several clinicians, monitoring patients, and managing phones and paperwork.
Handles medical specimens for transport.
Utilizes tact, discretion and confidentiality in all communications with staff, students, families, and outside medical services.
Identifies self by name and title in all communications and appropriately refers issues beyond scope of practice to laboratory or supervisory personnel.
20% - Patient Testing
Independently, after thorough training and competency testing, performs pre-analytic testing of patient specimens for hematology (complete blood counts), urinalysis, and pregnancy testing after daily controls have been performed by the CLS.
10% - Clerical Tasks
Assists CLS in preparation of monthly statistical reports.
Maintains a log of laboratory results for all testing departments and alpha filing system of laboratory reports.
Generates billing forms as needed and reviews them for completeness and accuracy.
Audits monthly reference laboratory billing.
Answers telephone calls, takes complete messages as appropriate and acts on them in a timely manner.
Provides quality assurance by keeping records of outgoing lab work and returned results, researches problems and contacts reference lab when results are not available.
Utilizes proprietary computer program, Point and Click as well as the Laboratory Information System, Orchard/Harvest, to access patient information and billing system.
10% - Maintenance of Laboratory Work Area
Maintains general cleanliness and order of laboratory by general and special cleaning according to infection control guidelines.
Responsible for maintaining working levels of test reagents, forms and phlebotomy supplies.
Maintains inventory of all forms.
Excellent oral communication skills.
Excellent oral written communication skills.
Excellent interpersonal skills with the ability to work effectively with diverse groups of people.
Ability to receive and give clear and concise information to diverse groups of people; ability to document patient communications, recommendations, actions and follow up.
Ability to contribute to a team effort; participate in a positive and cooperative manner during meetings; respond well to supervision.
Ability to work and communicate in a positive and cooperative manner with management and supervisory staff, medical staff, co-workers and other health care professionals, as well as patients and their families, when providing information or services, and/or helping when others are seeking assistance, clarification and/or problem resolution.
Ability to work independently with appropriate supervision, as well as cooperatively with professional and support staff.
Ability to work under pressure with time constraints and frequent interruptions, with minute attention to detail.
Ability to work on several tasks concurrently with frequent interruptions; Ability to organize and prioritize a high-volume workload and function independently.
Ability to handle difficult, sensitive and confidential situations tactfully and with discretion.
Demonstrated understanding of medical terminology.
SAFETY STATEMENT All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
How to Apply Attach your resume and cover letter when applying to this job opening. Do not attach any documents to 'My Activities'. Select How to Apply for more instructions and information.
EEO/AA The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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