The Director of Operations is accountable for overseeing the performance and operations of multiple plants within their manufacturing region including the production of baked goods that meet quality, cost, and efficiency standards. The Director of Operations drives performance through the development of short and long-term operating goals and standards for continuous improvement, quality, cost reductions, production volumes & efficiencies, and safety. Responsible for financial reporting and providing feedback to management on plants’ profitability and to evaluate improvement against goals.
Key Job Responsibilities:
Oversee manufacturing operations for a multi-site region of commercial baking facilities to ensure each location achieves high performance standards in all manufacturing metrics & KPI’s.
Lead a culture focused on continuous improvement in the areas of associate engagement, being a zero injury workplace, and delivering sustainable results.
Partners with peers in matrix organizations including Supply Chain, Engineering, Quality Assurance, R&D, Sales, Human Relations, Finance, and other departments in order to coordinate all phases of operations and provide the best product and service to customers.
Directly supervise Sr Managers of Operations responsible for all aspects of production and achieving key performance measurements related to associate safety, quality and food safety, service, and cost, while continually improving process reliability and performance.
Development, assessment, modification, and implementation of standard procedures and operating systems in sanitation, safety, quality, preventative maintenance, and GMP’s.
Build a culture of mutual respect, teamwork, and professionalism, demonstrating active support of the Company’s beliefs and policies.
Extend capabilities to meet market needs and support profitable growth of the products produced by the facility.
Build an organization that is customer focused, flexible, and has a strong business acumen.
Key Behavioral Competencies:
Results Orientation: Managers who demonstrate this ability are focused on improving business results. The Director of Operations will be capable of introducing incremental improvements in the business practices, using analysis, or cost-benefits analysis, to establish new ways of doing things, thus improving performance. The Director of Operations will be able to define and examine key issues and alternatives, evaluating costs, risks and benefits for the organization. Accountability and a sense of urgency are a must.
Change Leadership:. Managers who demonstrate this ability improve the performance of the business by motivating associates to make changes. The Director of Operations will be capable of mobilizing others to initiate change and orchestrate the pace and process of change, will be able to encourage others to look for opportunities for change, and act to influence various individuals internally and externally, giving them a specific role within the change effort.
Learning and Adopting Best Practices: Managers who demonstrate this ability are able to learn n new approaches and concepts, identify and develop new ideas or best practices, and apply them to their business. They also show the desire to learn (intellectual curiosity), seeking continuous self-improvement and growth within the organization. The Director of Operations will be capable of implementing improvements based on benchmarks, and use those productivity benchmarks from similar companies to measure the productivity of their own facility and to implement improvements to reach benchmark levels of efficiency. A candidate who has held a series of positions with increasing responsibility and moved a number of times, either externally and/or internally, while continuing to be successful will be desirable.
Strategic Thinking with Business Insight: Managers who demonstrate this ability understand the company’s competitive context. They show a wish to learn about the business, possess analytical and conceptual abilities, and a capacity to formulate a plan that will impact the company in a positive way. The Director of Operations will understand the business and as such be able to define his/her own plan within the general company strategy, and communicate clearly to the team.
People Oriented Leadership: Managers who demonstrate this ability focus on optimizing, developing, and improving work teams. They are interested in people; in increasing their productive performance and ensuring their personal development. They are Managers who achieve a balance between the productive and the humane, and at the highest level of competence, they succeed in inspiring others to be better. The Director of Operations will be able to operate in a team based environment and by doing so will empower the team and delegate responsibilities, allowing the team to operate in an autonomous way which will allow the team members to carry out plans and goals agreed upon by themselves, ensuring ownership of decisions and promoting individual accountability.
Education and Work History:
Bachelor’s Degree in Business, Engineering, Food Science, or a technical field a plus. Master’s degree desirable. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.
10+ years of increasingly responsible manufacturing experience, at least 5 years which must be in the food industry.
4+ years of direct supervisory experience.
Participative management style and excellent organizational and communication skills.
Demonstrated experience building a diverse, strong management team and promoting teamwork in multiple locations across all departments.
Knowledge of safety related issues including compliance with State, Federal and Local regulations.
Labor relations experience. Strong business acumen and working knowledge of continuous improvement, equipment design and installation, project management, and financial reporting.
Knowledge of and demonstrated track record of leading operations of all bakery departments: production, quality, food safety, maintenance, and materials management including in-depth knowledge of baking science and technology, process control and improvement tools to achieve established KPIs
Ability to analyze data using various operating systems and programs.
Demonstrated experience building a strong leadership team.
Ability to work closely in a team-based environment with associates at all levels in the organization
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.
Bimbo Bakeries USA (BBU) is the largest baked-goods company in the US with a leading position in bread, buns, sweet baked goods and cakes. The premium portfolio includes brands such as THOMAS’®, ENTENMANN’S®, SARA LEE®, ARNOLD®, OROWEAT®, BROWNBERRY®, BIMBO®, MARINELA®. BBU employs more than 23,000 associates, operates over 60 plants coast-to-coast and distributes its products through more than 12,000 routes.
BBU is a subsidiary of Grupo Bimbo, the largest baking company in the world. As the market leader, Grupo Bimbo has over 170 manufacturing facilities strategically located in 20+ countries throughout the Americas, Europe, and Asia. Its main product lines include sliced bread, buns, cookies, snack cakes, prepackaged foods, tortillas, salted snacks and confectionery products, among others. Grupo Bimbo produces over 7,000 products and has one of the most extensive direct distribution networks in the world, with 50,300 routes and more than 130,000 employees. Grupo Bimbo’s shares have traded on the Mexican Stock Exchange since 1980 under the ticker symbol BIMBO.