This position is located in the Pathology & Laboratory Medicine Service (P&LMS) at the Saginaw Aleda E. Lutz VA Medical Center. The incumbent is a Health Technician performing a variety of clinical and administrative functions. The Health Technician processes a wide variety of complex specimens from hospitalized patients and patients from outpatient and community-based clinics. Receives, routes and stores specimens noting labeling, contamination, hemolysis, shortage or other errors in sampling, recognizing common environmental or other considerations that could affect the results. Reconciles and verifies sample types and volumes with electronic orders and hard copy requisitions. Ensures samples have the correct UID (Universal Identification) accession number label as appropriate and that label is placed so bar codes are instrument ready. Ensures correct routing of clinical samples to laboratory sections, informing other staff of sample urgency as necessary. The Technician must be familiar with tests performed throughout the laboratory, i.e. chemistry, hematology, urinalysis, coagulation, microbiology, and cytology. They must be familiar with the multitude of laboratory send-out tests, their respective requirements, and requirements noted by the laboratories where they are performed. Selects the correct method of resolution for problem samples and orders and informs team leader or supervisor of problems that cannot be resolved. May add, delete and cancel tests from existing orders as necessary and according to policy, annotating proper date, time and initials on the sample. Performs manual procedures as required during computer down times. Prepares samples, slides, smears, or other types of specimens (i.e., blood, urine, tissue) common to the laboratory. Follows standard procedures and applies a practical knowledge of the properties of the specimens to ensure effective presentation of the qualities or characteristics critical for accurate testing or examination. The incumbent has the knowledge to perform selected low complexity tests and provide technical support and assistance to the Medical Technologists in the Laboratory. Keeps area clean and hazard free. The incumbent performs blood collection safely using a variety of phlebotomy techniques including vacutainer system and butterfly collection sets with minimal number of failures, patient bruising or required repeat collection, ensuring samples are submitted to the clinical laboratory with least possible delay. The incumbent will be required to correctly label all blood tubes, instructs patients on proper specimen collection procedures and provide service in a friendly, compassionate, Veteran centric manner. The incumbent is appropriately educated in identifying adverse reactions to venipuncture procedures, such as dizziness, nausea and hematomas. Following proper procedures when incidents of fainting and convulsions occur is anticipated to be carried out until further help arrives. Verify and evaluate a variety of physician generated test orders for these specimens in VISTA, generates bar coded patient identification labels with laboratory testing accession numbers, affixes the labels to the correct specimens. Prepares and processes a variety of specimen types, recognizing appropriate test requirements according to laboratory information guidelines for shipping and transport. Accuracy must be exercised during this process to ensure correct identification of the patient specimen and correlation of sample and test orders. Errors may result in serious adverse outcomes for patients and errors are not an acceptable practice. Duties include, but are not limited to: Safely collects blood from patients for requested laboratory tests. This includes special drawing techniques and assuring proper tubes are used and the correct amount of blood is drawn. Verifies patient as the individual denoted on the request and labels all tubes with the patient's name, social security number, date and time to insure proper identification. Performs glucose Tolerance Tests and other specialized blood collections as indicated. Incumbent has direct patient contact and must treat all patients with the utmost courtesy and respect. Performs all types of specimen collection in a courteous manner. Provides for patient comfort. Functions as a resource person and troubleshooter for clinic personnel in executing VISTA order entry and results options. Reviews orders in CPRS to ensure that all necessary orders are drawn. Provides order numbers to technical staff for orders that need to be cancelled for various reasons, i.e. duplicate order, patient no longer on medication, etc. Work Schedule: Variable 8 hour tours, ranging between 6:00 AM and 8:00 PM Monday through Friday (May be required to work some evenings, weekends, and holidays on a rotational basis) Compressed/Flexible: Not Available Financial Disclosure Report: Not required Virtual: This is not a virtual position. Position Description/PD#: Health Technician (Phlebotomist)/PD91101A Relocation/Recruitment Incentives: Not Authorized
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.