Responsible for overseeing laboratory operations and maintains direct contact with the laboratory client base. This position is responsible for all laboratory operations related to the generation and communication of microbiological and chemical testing results. The Laboratory Manager works closely with the corporate team and has the authority to delegate responsibility for laboratory operations to the laboratory management team when absent from the laboratory.
Supervise laboratory operations to maintain quality, efficiency and turnaround time on lab work.
Ensures timely and accurate responses to customer questions or concerns to maintain our high level of customer service.
Serves as the hiring manager for the laboratory. Ensure that all personnel receive timely reviews and have promotional and/or professional development goals.
Responsible for the laboratory financials to ensure profitability
Works with Laboratory team to be ISO 17025 compliant and ensure that the Corporate Quality Management System is correctly employed.
Ensures the laboratory is clean, sanitary, well organized and that building/equipment maintenance operations are performed.
Ensure the lab maintains the Laboratory Safety Program at all times
Supervise non-routine projects per client request and as assigned
Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
Periodically review and visually audit laboratory staff to ensure compliance with methods
Communicate directly with clients on laboratory capability, results, pricing, and related topics
Travel is required
Perform other duties as assigned
Authorized for method verification
Supervision and oversight of 5 - 30 incumbents dependent on Lab volume
Preferred BS/MS Degree in Microbiology, Chemistry, Food Technology, or related field technical procedures, or governmental regulations preferred or pursuing or equivalent work experience
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
Noise level varies from quiet to loud
Temperature varies from hot to cold
Interactive and fast-paced team oriented tasks
Overnight Travel is required at the discretion of management
Food Safety Net Services (FSNS) is a network of ISO/IEC 17025:2005 accredited laboratories that provide a wide range of microbiological testing and chemical analysis. Testing includes but is not limited to non routine and routine quantitative and qualitative analysis following standardized and validated methods such as AOAC, USDA, AOCS, FDA, ASTA as well as others. In addition to our comprehensive scope of laboratory testing, FSNS also provides a full menu of auditing services that synergistically improve the effectiveness of food safety and quality programs. Our experts help you ensure that your food safety and quality programs deliver the critical information you need to continually improve your process controls and measurement systems. We assist you to meet and help you develop effective contingency planning for governmental regulatory requirements. Services Include: **Laboratory Services Including Microbiological Analysis & Chemistry Testing **Nutritional Labeling (NLEA) **Education **Special Projects Including Validation and Challenge Studies **Crisis Management **Research