Unit Manager Catering
University Housing - Dining Services

Job Summary
Responsible for managing all catering activities of the University of Illinois Dining Services University Catering. This includes the Executive Program, Catering services at Illini Union, Illinois Conference Center, and Off-premise venues.
Duties & Responsibilities

• Leadership and Supervision
  • Provide direction, leadership and strategic objectives for a diverse multi-unit operation.
  • Manage a large and complex staff with a wide range of knowledge, skills and abilities consisting of union staff represented by four labor unions and non-union staff.
  • Understand, respect, and value the diversity of the workforce, customers and constituents of University Housing and Dining Services.
  • Actively promote a positive work environment and department image.
  • Establish rapport with clients and assist in the planning, development and execution of custom events. Supervise and guide service standards provided to students, guests, parents, faculty and staff.
  • Establish expectations and model professional communications with students, parents, guests, staff, and campus partners.
  • Manage emergency protocols related to building and staffing emergencies. Serve in a crisis management role as needed.
  • Supervisors will engage and implement University Housing's diversity, equity, and inclusion initiatives.
• Operations
  • Supervise, review and manage inventory, storage and distribution for University Catering beverages, food and supplies.
  • Coordinate with planners, chefs and front-of-house operations to ensure a cohesive operation with high standards and customer experience.
  • Monitor compliance with all health department, HACCP, OSHA and University policies and procedures. Develops systems to oversee sanitation, health code compliance, maintenance and repairs.
  • Remain apprised of new concepts, practices, theories, trends and issues in the food service industry and institutions of higher education.
  • Assess anecdotal and performance data from various sources and establish continuous improvement in processes and programs.
• Financial Management
  • Coordinate with the Assistant Director of Catering and Retail to create and implement the operational budget for University Catering.
  • Coordinate with the Assistant Director of Catering and Retail to develop short term and long-term financial reports for operational areas.
  • Provide operational guidelines for staffing operations to ensure fiscal responsibility.
  • Review and suggest best practices and improvements for revenue generation with consideration to daily operations.
  • Assist with the direction for catering brochure in multiple locations with consideration to fiscal responsibility, sustainability and the customer experience.
• Human Resources
  • Conducts performance evaluations for staff, coach and mentor for professional development to build and strengthen the quality of personnel working for University Housing Dining Services.
  • Communicate and provide leadership and direction for personnel to ensure programmatic benchmarks, goals and objectives are clear and followed through on.
  • Work with departments to provide feedback and guidance to ensure that best practices are established and in compliance with federal, state and University policies and procedures.
  • Actively uses the PPP program to guide the performance of staff.
  • Makes recommendations as to most efficient use of personnel.
  • Assists in interviewing and evaluating job applicants.

Minimum Qualifications

1. High school diploma or equivalent.

2. Any one or combination totaling six (6) years (72 months) from the categories below:

A. Coursework in business, dietetics, culinary arts, food science, nutrition, hospitality, hotel, catering, restaurant, or institutional management, or a closely related field as measured by the following conversion table or its proportional equivalent:

30 semester hours equals one (1) year (12 months)

Associate's Degree (60 semester hours) equals eighteen months (18 months)

90 semester hours equals two (2) years (24 months)

Bachelor's Degree (120 semester hours) equals three (3) years (36 month) equals

B. Food service management work experience.

Preferred Qualifications

Food service management work experience.
Event planning experience.

Knowledge, Skills and Abilities

• Strong computer skills.
• Skills in decision-making, independent judgement, initiative and leadership.
• Knowledge and understanding of University Housing Dining Services policies and procedures.
• Ability to apply sound fiscal management methods.
• Supervisory ability.
• Ability to work in an environment with diverse staff and students.
• Illinois Serv-Safe Sanitation certified.
• Knowledge of food service and culinary practices and principles.

Appointment Information

This is a 100% full-time Civil Service 0038 - Food Service Administrator III position, appointed on a 12-month basis. The expected start date is as soon as possible after the close date. The salary range for this position is $55,000 to $59,937 and salary is commensurate with experience.

For more information on employment at University Housing, please visit our recruitment web site at: Employment with University Housing.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.
Application Procedures & Deadline Information

Applications must be received by 6:00 pm (CST) on May 31, 2023. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. When applying for the position, please submit a cover letter, resume, and three professional references with their phone numbers and email address. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact careers@housing.illinois.edu. For questions regarding the application process, please contact 217-333-2137.

Work authorization sponsorship is not available for this position.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1017005
Job Category: Administrative
Apply at: https://apptrkr.com/get_redirect.php?id=4199092&targetURL=.

Requisition ID: 1017005
Job Category: Administrative
Apply at: https://jobs.illinois.edu


To apply, visit https://illinois.csod.com/ux/ats/careersite/1/home/requisition/4006?c=illinois







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