This position is located in the Specimen Procurement & Processing Department of Pathology and Laboratory Medicine Service (P&LMS) at VA Phoenix Health Care System - Phoenix 32nd Street VA Clinic in Phoenix, AZ. The Lead Medical Technician works with the Phlebotomy Supervisor and other team members to ensure task completion and provides service to meet program and production goals. Minimum Requirement: The following are minimum requirements for appointment as a Lead Medical Technician in the Veterans Health Administration (VHA). One of the following minimum requirement criteria must be met to be qualified for this position. Specialized Experience (GS-06): You must have at least one (1) year of specialized experience that equipped you with the particular knowledge, skills, and abilities (KSA's) to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (i.e., GS-05). Specialized experience is: (a) Technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic and blood banking) and preparing reports of findings or (b) technical support work in a closely related field, e.g., biological laboratory technician work that required application of the methods and techniques for the position to be filled. At this level (GS-06), specialized experience should include experience performing a variety of relatively standardized tests, examinations, and determinations. The procedures and techniques are well-established but involve many meticulous sequential steps to complete a test; and following written procedures which give carefully detailed instructions on each step of the assigned test and examinations. (CLEAR DETAILS OF EXPERIENCE REQUIRED: Your resume must show complete information for each job entry, such as beginning and ending dates of employment, duties performed, and/or total hours worked per week.) OR, Education (GS-06): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful complete of at least one-half year graduate education (i.e., 9 semester hours above a bachelor's degree) or an internship in those instances where it is directly related to the work of the position (e.g., chemistry, hematology, blood banking, microbiology, serology, biological sciences, etc.). NOTE: One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. (UNOFFICIAL TRANSCRIPT REQUIRED: If you do not submit your transcript, your application may not be reviewed.) OR, Combination (GS-06): Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education as described above. (UNOFFICIAL TRANSCRIPT REQUIRED: If you do not submit your transcript, your application may not be reviewed.) AND ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. AND SELECTIVE PLACEMENT FACTOR: This position includes Selective Placement Factors (skill, knowledge, ability, or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirement for a position. Applicants who do not meet it are ineligible for further consideration. The Selective Placement Factors for this position is: Experience performing phlebotomy/blood draws on human patients. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Analytical Reasoning Clerical Diagnostic Medical Testing Technical Competence IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work requires moderate physical exertion, such as regular and reoccurring running, walking, stooping, or bending to collect blood or record information. In many situations the duration of the activity (such as most of a workday) contributes to the arduous nature of the job. There is a special requirement for agility and dexterity such as exceptional hand/eye coordination and sense of touch. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. ["***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** DESIGNATED DRUG-TESTING POSITION: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received. The Lead Medical Technician is responsible for assisting team in producing timely phlebotomy service to veterans with emphasis on maintaining a satisfactory level of customer service excellence and team competency. The Lead Medical Technician is expected to fulfill all of the duties and responsibilities of a GS-645-5 Medical Technician with emphasis on the following: Providing customers with laboratory information, supplies, collection instructions and referring the customer to the appropriate sections for test-specific technical information Preparing the monthly schedule/duty assignment for all staff in the Phlebotomy Department when the Phlebotomy Supervisor is unavailable or delegates the duty Assigning personnel to the various subsections within the section (e.g. send outs, inpatient, outpatient, STAT draws, AM rounds) in a fair and equitable rotation Assisting with orientation, scheduling and training of employees, volunteers and students; and coordinating phlebotomy student externship rotations with the affiliated school phlebotomy program Preparing procedures, guidelines, instructions and policies lor section use by medical technologists, medical technicians, other staff members and students when assigned by the Phlebotomy Supervisor Establishing and maintaining an inventory control program in the inpatient area to ensure adequate inventory of supplies /reagents for the section Preparing various reports, promulgating and submitting data for reports or analysis as assigned by the Phlebotomy Supervisor or Laboratory Manager Determining need for additional or replacement equipment and instrumentation and selecting such based on cost, rental or outright purchase Evaluating subordinate conduct and competency consistent with Medical Center policies as outlined in the Performance Appraisal System and the negotiated agreements Reviewing work while in progress periodically and reviews completed work for accuracy and adherence to established procedures, accepting, amending or rejecting completed work Assuring compliance with quality control and proficiency programs, safety standards, accreditation requirements (CAP, lC, OSHA, CLLA) and VA policies (c,g. information security, HIPPA) Responsible for proper receipt and accessioning of specimens; processing specimens (centrifugation, labeling, pour-offs); entering and verifying results; following up on misdraws, deletions, cancellations and incompletes, reviewing LEDI orders, ordering send out tests, delivery of specimens, temp verification of incoming specimens, etc. Responsible for the timely and proper distribution of specimens to the appropriate section or reference laboratories Responsible for workload assessment; the send-out area when designated, including but not limited to: ordering and accessioning tests, processing specimen according to reference lab requirements, storing and packing specimen for shipment, creating shipping manifests, verifying send-out results in the computer, researching missing/incomplete orders, calling patients back when necessary for re-draws, updating send-out test computer instructions and procedures, training staff on how to process, send and receipt of lab tests, researching where to send all esoteric test request from a provider, and calling the reference lab customer support and sales staff when appropriate Obtaining venous blood samples by aseptic venipuncture technique; correctly identifying the patient before obtaining any specimen and properly labels the specimen following specimen procurement according to established procedure Performing all phlebotomies and tests/examinations offered in section within acceptable turn-around-times Assisting in performance of moderate complexity laboratory tests in other sections of the laboratory when necessary Performing other related duties as assigned Work Schedule: Monday to Friday; 07:00 a.m. to 03:30 p.m.. (Occasional weekends and holidays as needed) Recruitment & Relocation Incentives: Not authorized Financial Disclosure Report: Not Require"]
The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,298 health care facilities, including 171 medical centers and 1,113 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year. The VA Martinsburg Healthcare System offers a wide range of health, support, and facility services for Veterans at 8 locations serving western Maryland, south-central Pennsylvania, northwest Virginia, and West Virginia’s eastern panhandle. Primary Care services are offered at the following locations. Martinsburg WV, Hagerstown MD, Cumberland MD, Franklin WV, Harrisonburg VA, Petersburg WV and Winchester VA.
OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.
Physicians interested in caring for our America's Veterans and their families, email Nicole.Carey@va.gov or call 304-620-4354.