To perform a variety of routine or specialized tests and procedures for use by physicians in diagnosis and treatment of patients in one or more areas of work, such as Clinical Core 

Laboratory, Transfusion Medicine, Histocompatibility, Flow Cytometry, Molecular Diagnostics, Cytogenetics, Point of Care, Microbiology, and other specialty departments.

Provide Clerical/Administrative Support

• Answer phone calls, monitor call list, make critical value calls, report results and document calls, as needed.
• Scan documents (scan requisitions and worksheets); organize and file test reports and documents, file slides.
• Identify and correct incorrect orders and specimen issues, which include duplicate tests, missing or incorrect samples, missing information, and unacceptable specimens.
• Communicate effectively with lab staff, clinicians, and other customers to meet customer service expectations and maintains patient confidentiality.
• Manage inventory, unpack shipments, stock lab supplies, and reconcile invoices.
• Assist lab leaders in development in technical procedures, protocols, and projects, as needed.

Accessioning, Specimen Processing and Distribution

• Accession and process samples with accuracy which includes specimen receiving, centrifuging, aliquoting, and evaluating specimens for suitability of testing.
• Prioritize and accurately distribute patient samples within the laboratory consistent with quality assurance goals.
• Access and navigate the Pathology Document Control System, Hospital Information System (HIS), and Laboratory Information System (LIS) to accession patient specimens, requesting additional information from appropriate resources.
• Assist in Problem solving (duplicate tests, missing samples, incorrect samples, and missing information); call on unacceptable specimens (clotted, hemolyzed, wrong container etc.).
• Work with other laboratory personnel to process patient casework with optimal efficiency and accuracy (e.g. basic sample preparation and setup of assays or loading automation lines).
• Assist medical staff by attending procedures (bone marrows procedures, interoperative surgery), as required.

Laboratory Support / Maintain and Operate Instruments for Waived, Moderate and High Complexity Testing Instruments.

• Perform and document daily maintenance as specified in instrument procedures.
• Analyze patient samples as specified in the instrument procedures.
• Enter test results into laboratory databases.
• Ensure continuous operation by monitoring the status of reagents, parts, and supplies.
• Monitor error codes and perform troubleshooting. Document problems, action taken and outcomes in instrument logbooks.
• Perform general lab upkeep such as cleaning, removing trash, washing/sterilizing lab ware dishes, taking and recording temperatures, refrigerator and freezer maintenance, handling biohazard and chemical waste Assist with media and reagent preparation.
• Maintain work area in a well-stocked, clean condition.

Perform Testing for Waived, Moderate, and High Complexity Tests

• Perform and document quality control and proficiency testing for waived, moderate, and high complexity tests. Act on out-of-range quality control values.
• Perform waived, moderate, and high complexity testing.
• Analyze patient samples and report test results consistent with accuracy and quality assurance goals of the laboratory into laboratory databases.
• Interpret test results for waived, moderate, and high complexity tests.

Other Duties

• Comply with departmental continuing education requirements.
• Provides instructions in laboratory technique, instrumentation, and application of procedures to students and new employees.
• Maintain competencies for all assigned sections.
• Other duties as assigned.

Duties and Responsibilities

• Knowledge of or experience with microorganisms in a clinical setting, ability to recognize and identify pathogenic organisms and understand the criteria for susceptibility testing on appropriate organisms.
• Knowledge of or experience with blood culture systems, bacterial identification systems, susceptibility systems, and molecular based technologies.
• Ability to explain microbiology culture reports and specimen requirements for testing to all clients.
• Is motivated to be part of a team effort, contribute to improvements and support initiatives in the lab.
• Use critical thinking to problem solve, follow up with documentation and technical support when required.

In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

• Bachelor's degree in Medical Laboratory Science or other biological science or an equivalent combination of education and experience.
• Certification as a Medical Laboratory Scientist or Medical Technologist or eligibility for certification at the time of hire.
• Specialized laboratories may accept a bachelor's degree in a biological science with certification eligibility specific to that laboratory.
• Requires frequent standing, walking, sitting and hand pipetting for long periods of time and the ability to lift up to 25lbs.

• Previous experience in a clinical laboratory.

This full time, 40 hour position is on the evening shift, and will include rotating weekends, holidays, and on-call. 

Working Conditions

• Works with infectious disease and/or hazardous materials.
• May have exposure to noise from laboratory equipment and pneumatic tube system.

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

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