Are you looking for a job that will have a positive impact in the lives of many people? Do you want to support our mission of saving lives? Then, Miller-Keystone Blood Center may be the right fit for you!

At MKBC, we save lives every day by providing blood products and services to hospitals in PA and NJ. The Technical Director of Laboratory Services will lead to the Blood Center laboratories operations through the oversight of the Donor Testing, Manufacturing and Immunohematology Reference Laboratory (IRL)., ensuring high-quality service, operational efficiency, and a high level of customer satisfaction. This role emphasizes fiscal responsibility, adoption of advancing technologies, cross-departmental collaboration, and full regulatory compliance across all laboratory functions. This is a Supervisory role with CLIA qualifications within the blood center labs. The anticipated salary for this position starts at $110,000, is commensurate with experience, and is eligible for an annual performance bonus of up to 10% of the base salary. In addition, Miller-Keystone offers the following to all full-time employees:

Medical, Dental, and Vision Benefits

Prescription Plan

Flexible Spending Accounts

Life Insurance

Long Term Disability Insurance

Vacation, Personal and Sick Days

Tuition Reimbursement

Retirement Savings Plan

And Much More!

What you will be doing:

• Department Leadership & Operations: Leads day-to-day departmental operations, including budget development, expense oversight, and performance monitoring to ensure efficiency and alignment with organizational goals.
• Staff Management & Development: Leads, coaches, and develops staff while modeling and reinforcing the Blood Center's culture and values. Fosters an inclusive, supportive, and high-performing work environment that promotes accountability, continuous growth, and engagement, supporting effective recruitment, retention, and performance management, including corrective actions when needed.
• Project Management: Manages departmental projects and initiatives from planning through execution to support organizational priorities.
• Regulatory Compliance & Quality Oversight: Serves as laboratory lead to ensure compliance with all applicable policies, SOPs, inspections, and federal, state, local, and accrediting body requirements; oversees corrective and continuous improvement actions.
• Technical & Cross-Functional Collaboration: Provides technical expertise in laboratory processes, SOP development, and system/instrument validation; collaborate with internal stakeholders including QA, IT, supply chain, collections, and hospital services.
• Professional Engagement & Continuous Improvement: Maintains current knowledge of industry trends and best practices, applies continuous improvement principles, and represents the organization through professional involvement and networking.

What you will bring to the role:

• Bachelor's degree in chemical, biological, clinical, medical laboratory science, or medical technology.
• 5–7 years of experience in healthcare or clinical laboratory settings, including at least 2 years in Blood Bank (Immunohematology), Hematology, Chemistry, and Microbiology.
• Minimum 5 years of laboratory management experience.
• Must meet CLIA requirements as a General Supervisor (high complexity testing) and Technical Consultant (moderate complexity testing).
• Strong knowledge of regulatory and compliance standards, including AABB, CLIA, CFR, and cGMP.
• Strong interpersonal, communication, and collaboration skills; adaptable to changing priorities.
• Blood Bank and/or Specialist in Blood Banking certifications through the ASCP are preferred.

Additional information:

This position reports directly to the VP of Operational Services at our Bethlehem location.

• The hours for this full-time position are 8-4:30pm Monday-Friday, with flexibility to cover weekends and holidays on-call as needed.
• This position works with blood products on a daily basis, exposure to potential biohazardous substances is high.

About Miller Keystone Blood Center

At Miller-Keystone Blood Center, our mission is to save lives by partnering with our community to provide a continuous supply of blood products and services. Miller-Keystone Blood Center is a member of America’s Blood Centers, a national network of independent, non-profit community blood centers that provide approximately 60% of the blood products transfused in the United States. The Miller-Keystone Blood Center is committed to enhancing public health through our mission to partner with the community, ensuring a steady supply of blood products and services. Our foundation’s operation is built upon core values of trust, passion, integrity, and customer focus. Our quality policy is to deliver quality products and services to our customers and is dedicated to continuous improvement. Our vision is to be the #1 brand recognized for innovative blood collection, transfusion services, and related technologies for all stakeholders in our region.

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